Imen Benzarti
Imen Benzarti
Student - Ph.D
benzarti.imen@courrier.uqam.ca
 

Thesis Title:

Modélisation du contexte client

Supervisor(s):

Latest Publications

  • Imen Benzarti and Hafedh Mili, "A Development Framework for Customer Experience Management Applications: Principles and Case Study," in 2017 IEEE 14th International Conference on e-Business Engineering (ICEBE), 2017, pp. 118-125.
    doi: 10.1109/ICEBE.2017.27  
    Abstract
  • Hafedh Mili, Imen Benzarti, Marie-Jean Meurs, Javier González Huerta, Narjes Haj-Salem and Anis Boubaker, "Context Aware Customer Experience Management: A Development Framework Based on Ontologies and Computational Intelligence," in Sentiment Analysis and Ontology Engineering: An Environment of Computational Intelligence, 2016, ch. Volume 639 of the series Studies in Computational Intelligence, pp. .