- Impact des technologies RFID/IdO sur la performance des organisations et des chaines d’approvisionnement
- Internet des Objets IdO/Internet of things (IoT)
- Technologies d’indentification par Fréquences Radio (RFID)
- Gestion de projets d’innovation
- Living Lab
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M.P. Spooner, Ygal Bendavid, S. Marcotte et H. Bourenane, Viser l’excellence opérationnelle, introduction à la gestion des opérations,: Presses de l'Université du Québec, 2014. Ygal Bendavid, "RFID-enabled Real-Time Location System (RTLS) to improve hospital's operations management: An up-to-date typology," International Journal of RF Technologies: Research and Applications, vol. 5 (3/4), pp. 137--158, 2013. Ygal Bendavid, Fosso Wamba S. et Barjis J., "RFID: towards Ubiquitous Computing & the Web of Things," Journal of Theoretical and Applied Electronic Commerce Research, vol. 8(2), pp. III-XI, 2013. Ygal Bendavid, "RFID enabled applications to improve the delivery of healthcare services: a typology and sustaining technologies," Journal of Medical and Biological Engineering, vol. 33(5), pp. 433-442, 2013. Ygal Bendavid, "Assessing the Potential of RFID Technologies in e-Supply Chains: An “Order-to-Cash” Business Process Perspective (Best Paper)," in 17th International Business Research Conference, Toronto, Canada, ON, 2012. Ygal Bendavid et R. Deban, "Emerging Mobile Service Applications: The Case for RFID in Health Care," in Mobile Services Industries, Technologies, and Applications in the Global Economy, In Lee ed ed.,: IGI Global, Hershey PA, USA, 2012, ch. 18, pp. . Ygal Bendavid, H. Boeck et R. Philippe, "RFID-enabled Traceability System for Consignment and High Value Products: A Case Study in the Healthcare Sector," Journal of Medical Systems, vol. 36(6), pp. 3473-3489, 2012. Ygal Bendavid, "Positioning RFID Technologies in the Enterprise Information Systems Portfolio: a Case in Supply Chain Management," International Journal of Automated Identification Technology, vol. 4(1), pp. 11-24, 2012. Ygal Bendavid et Cassivi L., "A “living laboratory” environment for exploring innovative RFID enabled supply chain management models," International Journal of Product Development, Special issue on “Living Labs”, vol. 17(1/2), pp. 94-118, 2012. Ygal Bendavid, "Using RFID Technologies to Reengineer e-Supply Chains: The Case for the ‘Order-to-Cash’ Process," Journal of Business and Policy Research, vol. 7(4), pp. 215-230, 2012. Ygal Bendavid et Harold Boeck, "Using RFID to Improve Hospital Supply Chain Management for High Value and Consignment Items," in Proceedings of the 2nd International Conference on Ambient Systems, Networks and Technologies (ANT 2011), the 8th International , 2011, pp. 849--856. Elisabeth Lefebvre, Ygal Bendavid et Louis A. Lefebvre, "The Adoption of Emerging Technologies and Alternative Research Strategies," International Journal of Arts and Sciences, vol. 3, no. 9, pp. 70-81, 2010. Ygal Bendavid et Mario Bourgault, "A University-Based Living Lab For Managing the Front-End Phase of Innovation: The Case of RFID Implementation," International Journal of Project Organisation and Management, vol. 2(1), pp. 84-108, 2010. Ygal Bendavid et Luc Cassivi, "Bridging the gap between RFID/EPC concepts, technological requirements and supply chain e-business processes," Bridging the gap between RFID/EPC concepts, technological, vol. 5, pp. 1--16, 2010. Ygal Bendavid, Harold Boeck et Richard Philippe, "Redesigning the replenishment process of medical supplies in hospitals with RFID," Business Process Management Journal, vol. 16, pp. 991--1013, 2010. Boeck H., Ygal Bendavid et E. Lefebvre, "Evolving B2B e-commerce adaptation for SME suppliers," Journal of Business and Industrial Marketing, vol. 24(8), pp. 561-574, 2009. Ygal Bendavid, Élisabeth Lefebvre, Louis A. Lefebvre et Samuel Fosso Wamba, "Key performance indicators for the evaluation of RFID-enabled B-to-B e-commerce applications: the case of a five-layer supply ch," Information Systems and e-Business Management, vol. 7, pp. 1--20, 2009. S. Fosso Wamba, L.A. Lefebvre, Ygal Bendavid et E. Lefebvre, "Exploring the impact of RFID and the EPC Network on Mobile B2B eCommerce," International Journal of Production Economics, vol. 112(2), pp. 614-629, 2008. Ygal Bendavid, Élisabeth Lefebvre, Louis A. Lefebvre et Samuel Fosso Wamba, "B-to-B E-Commerce: Assessing the Impacts of RFID Technology in a Five Layer Supply Chain," in 40th Hawaii International International Conference on Systems Science (HICSS-40 2007), CD-ROM / Abstracts Proceedings, 3-6 Janua, 2007, pp. 143. Ygal Bendavid, L. Castro, L.A. Lefebvre et E. Lefebvre, "Explorando Los Impactos de la RFID en los procesos de Negocios de una cadena de suministro," Journal of Technology Management & Innovation, vol. 1(4), pp. 31-42, 2006. Louis A. Lefebvre, Élisabeth Lefebvre, Ygal Bendavid, Samuel Fosso Wamba et Harold Boeck, "RFID as an Enabler of B-to-B e-Commerce and Its Impact on Business Processes: A Pilot Study of a Supply Chain in the Retail Indu," in 39th Hawaii International International Conference on Systems Science (HICSS-39 2006), CD-ROM / Abstracts Proceedings, 4-7 Janua, 2006. Ygal Bendavid, Linda Castro, Louis A. Lefebvre et Élisabeth Lefebvre, "RFID y Su Impacto en Los Procesos de Negocios de Una Cadena de Suministro en el Sector de Servicios Publicos," in Connecting the Americas. 12th Americas Conference on Information Systems, AMCIS 2006, Acapulco, México, August 4-6, 2006, 2006, pp. 498. Samuel Fosso Wamba, Ygal Bendavid, Louis A. Lefebvre et Élisabeth Lefebvre, "RFID and the EPC Network as Enablers of Mobile Business: A Case Study in the Retail Industry," in Connecting the Americas. 12th Americas Conference on Information Systems, AMCIS 2006, Acapulco, México, August 4-6, 2006, 2006, pp. 244. Ygal Bendavid, Samuel Fosso Wamba et Louis A. Lefebvre, "Proof of concept of an RFID-enabled supply chain in a B2B e-commerce environment," in Proceedings of the 8th International Conference on Electronic Commerce: The new e-commerce - Innovations for Conquering Current , 2006, pp. 564--568. Harold Boeck, Ygal Bendavid, Louis A. Lefebvre et Élisabeth Lefebvre, "The influence of the buyer-seller relationship on e-commerce pressures: the case of the primary metal industry," in Proceedings of the 8th International Conference on Electronic Commerce: The new e-commerce - Innovations for Conquering Current , 2006, pp. 420--426. Samuel Fosso Wamba, Ygal Bendavid, Louis A. Lefebvre et Élisabeth Lefebvre, "RFID technology and the EPC network as enablers of mobile business: a case study in a retail supply chain," International Journal of Networking and Virtual Organisations, vol. 3, pp. 450--462, 2006. L.A. Lefebvre, E. Lefebvre, Ygal Bendavid, S. Fosso Wamba et H. Boeck, "he Potential of RFID in Warehousing Activities in a Retail Industry Supply Chain," Journal on Chain and Network Science, 2005.
Faire preuve d’efficience et d’efficacité tout en améliorant sans cesse la qualité des produits, c’est là le plus grand défi rencontré par les entreprises manufacturières ou de services. Si les pressions exercées par l’environnement d’affaires turbulent varient selon les secteurs d’activité – et les stratégies utilisées pour progresser malgré ces pressions aussi –, les entreprises ont toutes un élément fondamental en commun?: elles gèrent des processus au sein d’un système opérationnel. Tout est opération?!Cette introduction à la gestion des opérations vous donnera les outils pour comprendre les composantes d’un système (simple ou complexe), modéliser leurs interactions et agir pour corriger ce qui ne fonctionne pas adéquatement. Vous comprendrez qu’une entreprise compétitive possède une vision et une mission, déclinées en stratégies et en objectifs opérationnels, qui permettent d’orienter le système opérationnel et d’utiliser les ressources de la façon la plus efficiente possible. Vous intégrerez progressivement des notions sur la gestion des stocks et de la chaîne d’approvisionnement, sur la création de valeur, sur l’apport de la technologie et plus encore. Surtout, vous verrez que l’atteinte ou le maintien d’un système d’opérations performant demande des ajustements constants qui passent par la mesure de l’atteinte des objectifs et la correction des écarts.
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The Internet of Things (IoT) is emerging as the next technological revolution and with it opens up a new research field. In particular, this new field needs to be studied in conjunction with adequate theories, design principles, and user acceptance.As such, a number of technologies become relevant and intertwined with this new trend. In particular, IoT is an effort to reach out into the real world of physical objects. In this regard, technologies like Radio Frequency Identification (RFID), short-range wireless communications, Real Time Location Systems (RTLS), and sensor networks ubiquity contribute to make IoT vision, a reality. As RFID enabled sensors and intelligence are added to physical objects, this opens up way to innovative business models in electronic commerce and transformation of modern enterprises and their relationship with their constituencies.Not only it brings about changes to the way commerce takes place, but also to the way people interact with their environment and with each other’s, and thus opening new perspectives to connect the physical world and the digital world.On the other hand, effective application and adoption of these new models and technologies pose a host of research questions requiring scientific intervention.To this end, this article is expected to serve as an inspiration to raise awareness of researchers and attract their attention.
The adoption of novel technologies such as radio-frequency identification (RFID) along the healthcare value chain are transforming the sector by enabling automatic identification and tracking of products, people, and assets, resulting in real-time visibility and improved efficiency in the delivery of healthcare services. Although a lot of information on RFID applications within the healthcare sector is already available, there is a need to clarify the role of RFID-specific technologies and systems in supporting such innovative healthcare applications. This paper provides a background for healthcare practitioners and researchers to clarify the role of RFID technologies in the healthcare sector. It then proposes a typology of the main RFID-enabled application domains and identifies specific technological designs that support such innovative healthcare applications. The living laboratory approach is used to assess and validate various technological designs that can be selected when envisioning the implementation of such applications
Récipiendaire du “best paper awards” dans le domaine Management & MarketingIn response to market pressures to enhance their supply chain performance and remain competitive, many organisations are focusing on B2B electronic business process improvement. In the last decade, organizations around the world have started to explore Radio Frequency Identification (RFID) technology to improve their supply chain performance by increasing the level of information visibility within their internal processes and within their supply chain processes. While RFID is now an established technology in some markets, it is still considered an emerging technology for potential adopters, for whom it is still unclear how they could manage their supply chains by leveraging on this technology. This paper looks at logistics applications and provides indications on how e-commerce processes can be redesigned when RFID are integrated to Enterprise Information Systems (EIS) and connected to Interorganisational systems (IOS). The “order-to-cash” business process is used as an example to support the discussion
This chapter discusses the adoption of Radio Frequency Identification (RFID) technologies as an emerging phenomenon enabling innovative mobile service applications. More specifically, it focuses on the healthcare sector by examining how RFID-enabled Real Time Location Systems (RTLS) can be used to enhance patient care processes while reducing costs of operations.Since different technological designs can be elaborated for a single application, there is a need for practitioners to have a better understanding of the technological options available on the market. Although much information is already available in the literature, many of it is not vendor neutral, resulting in more confusion for practitioners.This chapter addresses this gap by identifying specific comparison variables and using them to highlight the key differences between various RFID-enabled RTLS systems.
This paper presents a case study of a hospital operating room that evaluated a Radio-Frequency Identification (RFID)-enabled traceability system for the management of consignment and high value products requiring item level traceability.Results indicate that the traceability system in conjunction with the redesign of replenishment processes facilitates item level traceability, improves financial controls and case costing, upgrades service levels and reduces inventory shrinkage. Other benefits include time saved from non-value-added activities that can be transferred to patient care activities.The solution can be considered (i) as an alternative to RFID-enabled cabinets used in the replenishment of consignment and high value supplies in certain operating rooms, cardiac catheterization laboratories and interventional radiology departments, or (ii) as a complementary solution facilitating the tracking of medical devices removed from RFID-enabled cabinets. In short, the end-to-end traceability of medical products in the healthcare supply chain can be significantly enhanced.
In response to market pressures to enhance their supply chain performance and remain competitive, many organizations have focused on business process innovation. In doing so, firms are exploring Automated Identification Technologies (AIT) such as Radio Frequency Identification (RFID) to enable seamless exchange of information within their supply chain.Although RFID is a simple concept, its implications in managing business can be enormous, and while the technology promised to “revolutionize” the way supply chain are managed today, RFID’s real contribution advance over existing Enterprise Information Systems is not yet clear to potential adopters since these systems already do a lot of the “intelligence” work.This paper focuses on the adoption of RFID (as one instance of a larger concept) by clarifying its role and marginal contribution vs. other enterprise technologies in designing innovative supply chain models.The paper supports practitioners and academics in realistically assessing the impacts of RFID on supply chain business processes.
The purpose of the paper is to present a ‘living laboratory’ research environment, analyse its role for exploring innovative supply chain models, and discuss the methodological approaches used in the laboratory during the front-end phases of a new product/service development process.The research approach relies on an open innovation platform characterised by ‘users as innovators’ cooperating in an open and independent research environment to envision, design, negotiate, develop, test and validate emerging supply chain models.Results indicate that the ‘living laboratory’ represents an alternative research environment, which is particularly well fitted for exploring emerging phenomena such as RFID-enabled supply chain management models as it provides appropriate support to networked innovation collaborative processes.
As demand-driven supply chains expand, many organisations are focusing on improving the B2B e-business supply chain process. In the last decade, organisations around the world have started to explore the use of Radio Frequency Identification (RFID) technology to improve their supply chain performance by increasing information visibility within their internal processes and within their supply chain processes.This paper examines logistics applications and suggests how B2B e-commerce processes can be redesigned when RFID technologies are integrated into enterprise information systems and connected to Inter-organisational systems. The “order-to-cash” business process is used as an example to support the discussion.
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The living lab approach relies on a research environment which allows combining real-life situations, people and organizations with targeted experimentation of new technologies, work methods and organizational designs.This paper attempts to demonstrate that such an approach may represent an alternative research strategy which is particularly well fitted for exploring the adoption process of emerging technologies.
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The recent interest in radio frequency identification (RFID) technologies offers an interesting opportunity for researchers to examine the different phases of the innovation process. Although this technology has improved substantially over the last few years, its adoption by the business community still raises some challenges and unanswered questions for both developers and potential users. This paper provides a detailed description of an actual innovative project to implement RFID. It also provides a strong argument for dedicated organisational settings in which open innovation project management can develop through a living lab. The advent of the living laboratory approach as an innovation platform characterised by 'users as innovators' cooperating in an open and neutral research environment has generated many theoretical and practical findings that have greatly enriched the literature on project fuzzy front-end (FFE). We propose a conceptual framework with four main dimensions that encompasses the complexity of this type of undertaking, in which project success is considered from the standpoint of both the developer and the adopter. This approach proved to be an efficient way to reduce fuzziness at the early project implementation stages.
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The purpose of this paper is to explore a central issue in industrial marketing, namely the buyer?seller relationship, by focusing on how its development influences and is influenced by the use of B2B e?commerce strategies. More specifically, the paper aims at identifying what kinds of B2B electronic interactions are imposed by influential buyers; exploring the link between these electronic interactions and the buyer?seller relationship; and seeing how influential buyers and SME suppliers adapt their own strategies in this online environment.
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Résumé : The main objective of this article is to provide some insights into radio frequency identification (RFID) technology and the electronic product code (EPC) network and investigates their impacts on mobile B2B eCommerce. Based on empirical data gathered from interrelated firms of a supply chain, several scenarios integrating the RFID–EPC network have been tested in a pilot project and evaluated. Through a business process approach, our results indicate that (i) this approach seems appropriate to capture the potential of the RFID–EPC network; (ii) the RFID–EPC network can improve the “shipping,” “receiving,” and “put-away” processes; (iii) these technologies can cancel, automate, or automatically trigger some business processes; (iv) they foster a higher level of information sharing/synchronization between supply chain members; and (v) they require to be integrated in a wider strategy
|Étudiant(e)||Programme / Sujet|
|Samad Rostampour||Post doctorat (Depuis Été 2016)|
Sujet: Combining Internet of Things (IoT) technologies to understand product and consumer behavior in retail environments
|Jean François Gravel||Maîtrise (Depuis 2014)|
|Erind Katundi||Maîtrise (Depuis 2015)|
|Younes Khadraoui||Doctorat (Depuis 2015)|
|Étudiant(e)||Programme||Date de début||Date de fin|
|Kazerouni Afrooz Moatari||Post doctorat||2015||2015|
|Sid Ali Bendif||Maîtrise||2014||2015|
|Marwa Ben Naceur||Maîtrise||2015|